Privacy Policy
Simple Prints privacy policy
Privacy Policy — Simple Prints
🧩 1. Information We Collect
Information You Provide
- •Name
- •Email address
- •Telephone number
- •Shipping address
- •Billing address
- •Payment information (processed and stored securely by Stripe, PayPal, or SumUp — not stored by us)
Information Collected Automatically
- •Session cookies for login state, cart contents, and CSRF protection
- •Persistent cookies if you use features like “remember me”
-
• Analytics data (via Google Analytics, Facebook Pixel, or similar), including:
- →Page views
- →Device information
- →Browser type
- →Interaction data
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• IP addresses, logged by our server for:
- →Security
- →Error logging
- →Fraud prevention
- →Analytics
- •Stripe and other payment providers may also collect IP addresses for fraud checks
🚚 2. How We Use Your Information
- •Processing and fulfilling orders
- •Shipping items to your address
- •Communicating about orders, updates, and customer support
- •Improving our website, products, and services
- •Fraud prevention and security monitoring
🔄 3. Sharing Your Information
We only share your information with trusted third‑party services necessary to operate our business:
Payment Processors
- •Stripe
- •PayPal
- •SumUp
Shipping Carriers
- •Royal Mail
- •Evri
- •DPD
Analytics & Tracking
- •Google Analytics
Hosting Provider
- •Krystal Hosting (website hosted by Krystal, operated and maintained by us)
Each third‑party service has its own privacy policy and handles data according to its own legal obligations.
We do not share your information with any other parties unless required by law.
🍪 4. Cookies
Our website uses cookies for:
- •Session management
- •Login and cart functionality
- •CSRF protection
- •“Remember me” features
- •Analytics and tracking
- •Payment processing (e.g., Stripe fraud prevention cookies)
You can control or delete cookies through your browser settings.
🔐 5. How We Store and Protect Your Data
- •Data is stored securely on our servers and systems.
- •We only keep your information for as long as necessary to fulfil orders or meet legal obligations.
- •Payment information is handled exclusively by secure third‑party processors (Stripe, PayPal, SumUp).
- •We take reasonable technical and organisational measures to protect your data from unauthorised access.
👤 6. Your Rights (UK GDPR)
- •Access the personal data we hold about you
- •Request correction of inaccurate information
- •Request deletion of your data
- •Object to certain types of processing
- •Request data portability
- •Withdraw consent where applicable
To exercise any of these rights, contact us at [email protected].
🧒 7. Children’s Privacy
Our products are suitable for all ages, but parents or guardians are responsible for supervising children when using our items.
We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, contact us so we can remove it.
🔗 8. Third‑Party Services
We use several third‑party services to operate our business, including:
- •Stripe
- •PayPal
- •SumUp
- •Royal Mail
- •Evri
- •DPD
- •Google Analytics
- •Krystal Hosting
These services may collect and process data according to their own privacy policies.
✏️ 9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
📬 10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Did You Know?
Simple Prints offers amazing 3D printed toys, fidgets, and custom creations for the whole family!